Effective Date: November 2025
At Spartro.com (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you make a purchase, request a quote, or contact us, we may collect:
- Name and company name
- Email address and phone number
- Billing and shipping address
- Payment details (processed securely through third-party gateways)
1.2 Non-Personal Information
Automatically collected data such as:
- Browser type, device type, and operating system
- IP address and general location
- Pages visited and time spent on our site
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send invoices, quotations, and order confirmations
- Improve our website, services, and product offerings
- Send updates or promotional emails (only if you opt in)
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties.
3. How We Protect Your Data
We use advanced SSL encryption and secure servers to protect all transmitted data.
Access to personal information is restricted to authorized staff only.
We take all reasonable measures to prevent unauthorized access, alteration, or disclosure of your information.
4. Sharing of Information
We may share limited data with trusted third parties only when necessary, such as:
- Logistics providers (e.g., UPS, DHL, FedEx) for shipping
- Payment processors (e.g., PayPal, Stripe, banks) for secure transactions
- Service partners for website hosting or analytics (e.g., Google Analytics)
All third-party partners are bound by confidentiality and data protection agreements.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and remember your preferences.
For more details, please refer to our Cookie Policy.
6. Your Rights (GDPR / CCPA)
Depending on your location, you have the right to:
- Access, correct, or delete your personal data
- Request a copy of your stored information
- Withdraw consent for marketing communications
- File a complaint with your local data protection authority
To exercise these rights, please contact us at info@spartro.com.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions and provide service
- Comply with legal, tax, or regulatory requirements
After that, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites.
Please note that we are not responsible for their privacy practices.
We encourage you to review the privacy policies of those sites before sharing any personal information.
9. Policy Updates
We may update this Privacy Policy periodically to reflect new laws or changes in our operations.
Any updates will be posted on this page with a revised “Effective Date.”